For first time customers

EVERDEEP MEN Official Online Shop is an official online shop that sells skin care products operated by Alphra International Limited.

Safety and Security

In order to enjoy shopping with peace of mind, our shop uses Shopify Japan Co., Ltd, the most popular ecommerce platform in the world. In addition, Shopify uses and supports SSL encrypted communication, so all important customer information such as order details and credit card numbers are encrypted when being transmitted.

About mail magazine registration

At EVERDEEP MEN, we introduce not only products but also men's grooming tips and points so that men can level-up and spend a more fulfilling everyday life. We deliver benefits and information only for e-mail magazine members. please register.

Cancellation, returned goods, warranty

We are fully committed to ensuring product quality and universal customer satisfactions, but if you are not satisfied with the product you ordered for any reason then please contact customer service by email: contact@everdeepmen.com

We offer a 100% Money Back Guarantee, no questions asked. 
We will refund you if you contact us within 60 days of placing your order.

About delivery

Orders over 4000 yen (~300HKD): FREE delivery.

Product delivery time
We will arrange the shipment within one business day after confirming your order. In most cases, we shall ship within 1-3 days after the order was placed.

* If there is no stock, it may be delayed.

* It may take some time to deliver to Okinawa or remote islands.

* Delay may occur depending on weather and traffic conditions.

Product delivery method

Delivery will be done by major shipping companies and/or the post office.

Cancelling your order
If payment is not confirmed within 7 days from the date of ordering, or if the payment by card is declined, or if payment is not received due to a long absence, we will cancel your order.

About shipping cost

Orders over 4000 yen (~300HKD): FREE delivery.

Orders under 4000 yen (~300HKD): Flat delivery fee of 400 yen (~30HKD) to all of Hong Kong.

When multiple products are purchased at the same time
If you order multiple items in one order, the shipping fee will be the same as the shipping fee. If you order a product with different shipping charges and a product with shipping charges at the same time, the shipping charges for the products with different shipping charges will be added. In addition, shipping charges are calculated for each shipping destination.

If you purchase multiple shipping individual products
If you purchase more than one shipping fee individual product for one order, the maximum shipping fee set for each item will be added for one item.

Payment method and payment period

You can use the following payment methods.
After placing your order, we will ship the item within 1 to 3 days as soon as we confirm the payment.

CREDIT CARD

Paypal

CONVENIENCE STORE

In the case of convenience store payment, an additional 190 yen (per delivery destination) will be charged. It will take 1 to 3 hours for the payment to be reflected.

CASH ON DELIVERY

There is an extra 330yen delivery fee for COD.

About consumption tax

Consumption tax rate: 10.0%
*1 yen is rounded to the nearest whole number.
*1 Consumption tax is calculated for each product.